The saddest possible outcome to an enterprise applications project is litigation. Going into these projects, both clients and service providers, whatever misgivings they may have, are looking forward to a successful project conclusion. The client anticipates business benefits to flow as a result of project activities and the service provider hopes for a good reference and possible add-on business with a satisfied client.
In the course of a project, both parties may share some blame for its demise but in many cases, through judicious and objective discovery, we find that the balance of blame may well fall on one side or another.
In my experience as an expert witness, I seek not to be an "advocate" but to objectively provide expert counsel and requisite knowledge transfer in order to assure reasonable and fair reporting in regard to the litigation at hand. I subscribe to the ethic code embodied in the IMS Code of Ethics for Expert Witnesses (see link).
Expert Witness Experience
- From May 2000 to January 2001, I provided expert witness services to Omni Services in connection with its successful litigation brought against its systems integrator, Osprey Systems.
- In 2002, while working at META Group, I provided expert witness services to Cap Gemini in its suit with Bridgestone-Firestone.
- In early 2010, I provided successful expert witness services to a high level services firm relative to proprietary intellectual property in regard to a government bid. This issue remains subject to non-disclosure but I can say that the outcome was a major success for my client.
- In the spring of 2010, I provided in-depth expert witness services to the consulting arm of a major enterprise software firm for its defense in its litigation with a banking client.
- From August of 2011 to May of 2013, I provided more than 800 hours as an expert witness in an SAP litigation of $500M that fell under the International Chamber of Commerce jurisdiction.
- From March of 2014 to March of 2016, I was engaged helping a client in litigation versus its SAP systems integrator.
- Since June of 2015, I have been engaged helping a systems integrator in litigation to recuperate unpaid fees from a client.
Expert Witness Qualification Highlights
- I have worked in information technology since late 1973. For the first 12 years, I worked in industry and rose from systems analyst to Chief Information Officer.
- In early 1996, I published the first book in English on the subject of SAP, entitled In the Path of the Whirlwind, an Apprentice Guide to the World of SAP.
- In May 1997, I published Capturing the Whirlwind, a Field Guide for SAP Implementations.
- In June 1998, I published The SAP Blue Book, A Concise Business Guide to the World of SAP. The book explains to business people what SAP is and how it is best deployed. It has been reprinted nine times with more than 35,000 copies in circulation as of January, 2016. It is distributed by SAP Press.
- In early 1999, I published The SAP Consultant Handbook, which I co-authored with Jon Reed.
- From early 2001 until mid-2007, I worked as an industry analyst, first for META Group where my areas of coverage were enterprise applications and services firms then for Performance Monitor which focused on primary research covering consulting field performance. Clients included Accenture, BearingPoint, Capgemini, Computer Sciences Corporation, Deloitte, Hewlett Packard, IBM, and SAP Consulting.
- In October 2009, I published The SAP Green Book, Thrive after Go-Live which is distributed by SAP Press.